Skip to main content
G Merge Plus Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. G Merge Plus
  2. G Merge Plus FAQ

G Merge Plus FAQ

  • What does: "TypeError: Cannot read property "plan" from undefined" mean?
  • What permissions do I grant the add-on to give wizy.io access to in my Google Drive.
  • How do I "shut off all the extra" information in date format?
  • Can I use the field {{Document URL}} in my email template? Or any of the "green" columns that G Merge Plus automatically generates?
  • Can I use any letter, number and character as a tag?
  • What format can I use when making templates?
  • How can I reduce spacing in my document and mail merge email?
  • How do I update the Email Tracking Status Column?
  • Can I cancel a “Generate” job once I’ve started it? Can I stop/remove a scheduled merge?
  • Why aren’t images merged to my generated document?
  • Can I use G Merge Plus with a protected sheet?
  • What does "Done Email not sent, no recipient" mean?
  • How to fix "An error occurred, please try again later" error when creating email templates?
  • N/A appears under account name. How to fix?
  • What does “Error tracking not updated: You are trying to edit a protected cell or object. Please contact the spreadsheet owner to remove protection if you need to edit” mean?
  • I got "Message blocked. Your message to {{email address}} has been blocked" after running a Mail Merge campaign. How to fix?
  • How can I transfer ownership of my G Merge Plus account? (Team Pro accounts only)
  • Why is my Mail Merge campaign sending out duplicate emails and how do I fix this?
  • Is there a way to embed a link to text in Document Merge?
  • How can agents leverage knowledge to help customers?
  • How do I publish my content in other languages?
  • How do I customize my Help Center?
  • What are these sections and articles doing here?
  • How do I make sure images in my table are copied over during document merge?
  • Can I insert a chart in a table and generate a document?
  • Can I include a footnote in my document merge template?
  • How can I insert a drawing correctly to the right of the text on my document template?
  • What does "(Service unavailable: Documents) error." mean?
  • Why are number lists being converted to bullet lists in a table?
  • The merged documents are missing the footer I've set in my template. How to fix?
  • « First
  • ‹ Previous
  • Next ›
  • Last »
G Merge Plus
Powered by Zendesk